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Frequently Asked questions

FAQ'S

Below are some of are common questions

Orders are typically processed within 3–5 business days, excluding weekends and holidays. Custom design orders may take an additional 2–4 business days for file review and preparation.

We offer Standard Shipping (3–7 business days) for a flat rate of $4.95. Orders over $100 qualify for free shipping.

To place a custom order, simply contact us at onbrandteehq@gmail.com with your design idea. We'll walk you through the next steps including file submission, design approval, and pricing.

Yes! Once your order is processed and shipped, you’ll receive a confirmation email with tracking information.

If you need to change or cancel your order, please contact us as soon as possible at
onbrandteehq@gmail.com. We’ll do our best to accommodate changes before your order is processed.

We're sorry for the inconvenience. Please email us with your order number and a photo of the item. We'll make it right as quickly as possible.

Our t-shirts typically range from size S to 3XL. Size availability may vary by design, so please check individual product pages for details.

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